Packing & Delivery
Logistics: Shipments available via sea to port, air to airport, or express delivery (FedEx, TNT, DHL, UPS) directly to your door.
Frequently Asked Questions
Q1. What type of packaging do you use for engine parts?
A: We use neutral cartons, pallets, or plywood cases, depending on the volume and weight of the order to ensure safety during transit.
Q2. What are the available shipping methods?
A: Parts can be shipped by sea, air, or international express (DHL/FedEx/UPS), tailored to your specific timeline and budget.
Q3. What are the accepted payment options?
A: We accept secure trade payments, Telegraphic Transfer (TT with 30% deposit), and Letter of Credit (L/C).
Q4. What is the typical lead time for an order?
A: Most orders are processed within 1-7 working days, depending on the specific items and quantities requested.
Q5. Do you keep these spare parts in stock?
A: Yes, approximately 99% of our listed spare parts are kept in stock. Emergency orders can reach Southeast Asia in 6-8 days and other regions within 15 days.
Q6. Can I get a quote for parts not listed on the page?
A: Absolutely. Simply provide your parts list or codes, and we will provide a comprehensive quote promptly.
Rock Auto
